bounzi — Support

We're here to help

bounzi is a free mobile game supported by optional rewarded advertisements. There are no paid subscriptions or in-app purchases.

Frequently Asked Questions

How do rewarded ads work?

You may choose to watch a rewarded advertisement when the option is available. After the ad is completed successfully, the game grants the reward shown before the ad. Watching rewarded ads is optional.

Why is a rewarded ad unavailable?

Ad availability can depend on your internet connection, region, device settings, consent choices, and the advertising provider's inventory. Check your connection, wait a moment, and try again. An ad may not always be available.

I watched an ad but did not receive the reward. What should I do?

Make sure the ad played until its completion screen and then return to the game. If the reward still does not appear, restart the game and contact us with your device model, operating system version, and a short description of what happened.

Does bounzi require payment?

No. bounzi has no paid subscription or in-app purchase. The game is supported by optional rewarded advertisements.

My progress or settings were reset. Can they be restored?

Game progress and settings may be stored locally on your device. Removing the game, clearing its data, or changing devices may remove local progress depending on your device's backup and restore behavior.

Contact

For questions, bug reports, suggestions, and feedback:
salihgole@gmail.com

Privacy Policy

View the bounzi Privacy Policy